About Warranty
You may claim on an item’s warranty should you encounter an unfortunate hardware malfunction or manufacturing defect within the warranty period stated during the purchase. If the product malfunctions at a date outside this period, we will be happy to provide you with repair service, but please note that relevant charges will be applicable.
We offer 3 types of product warranties:
Standard Warranty
TRYAKSH.LK will handle the warranty claim if you have purchased a product under the Standard Warranty; we offer repairs for most cases, but will provide a product replacement during severe instances where repairs are deemed insufficient. You will have to contact us to claim on the Standard Warranty.
Manufacturer’s Warranty
Your defective product will be replaced by a brand new one with no questions asked under the Manufacturer’s Warranty, provided that the issue in question abides by the policy on hardware failures and defects.
Third Party Warranty
You will be issued with a warranty card by a third party under this scheme. You may contact TRYAKSH.LK, or claim this warranty directly from the issuing third party under this scheme.
Please allow up to three weeks for processing, repair of product under any warranty scheme. This is due to availability of stock and replacement parts.
Payment Methods
All sensitive data such as credit card information and shipping/billing addresses are protected.
We accept multiples modes of payment to satisfy our customers’ needs:
Credit Card
We accept payments made using Visa and MasterCard credit cards.
Cash On Delivery
If you are not comfortable making an online payment on TRYAKSH.LK, you can select the Cash on Delivery payment method instead. With this method you can pay in cash at the time of actual delivery of the product at your doorstep.
Direct Bank Transfer
Make your payment directly into our bank account.